In Working with Emotional Intelligence, Dr. Goleman shows why emotional intelligence has become the new yardstick of success for CEOs and junior hires alike. Drawing on both unparalleled access to business leaders and cutting edge research, he shows that star performance in every field depends more on emotional intelligence than on I.Q. or technical skills. And the impact of emotional intelligence is even greater at the top of the leadership pyramid! Dr. Goleman vividly demonstrates how self-awareness, motivation, influence, conflict management, and team-building play out in some of the top corporations in the world today, and points out the damage that can be done when these factors are lacking. He also creates a strategy for the emotionally intelligent organization that will shape training and development programs for years to come. With real-life examples from the business world, including successes and failures, this program provides a blueprint for all who want to thrive - with integrity and satisfaction - in the new global economy. sakriti opis