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For readers of Delivering Happiness and The New Gold Standarda revolutionary approach to understanding and mastering the customer experience from Forrester Research.
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For readers of Delivering Happiness and The New Gold Standarda revolutionary approach to understanding and mastering the customer experience from Forrester Research.
sakriti opis- Izdavač: HMH Books
- Kod:
- Godina izdavanja: 2012
- Jezik: Engleski jezik
- Uvez: Vezana
- Broj stranica: 272
- Širina pakiranja: 16.2 cm
- Visina pakiranja: 23.6 cm
- Dubina pakiranja: 2.9 cm
- Težina pakiranja: 458 g
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