Introduction; What We Need From Our Suppliers is...; Five Good Reasons to Get Close to Our Suppliers; Introducing the Orchestra of SRM; Segmenting the Supply Base; Supplier Performance Measurement; Building a Supplier Performance Measurement System; Acting Upon Measurement; Supplier Improvement and Development; Supplier Management; Contract Management; Relationship Management; Supply Chain Management; Strategic Collaborative Relationships; Innovation from Suppliers; The Orchestra of SRM is Ready to Play sakriti opis