§Preface ... 15§§Acknowledgments ... 17§§1. Introduction to the SAP BusinessObjects BI Platform: What Am I Getting Into? ... 19§§1.1 The Hitchhiker's Guide to the Universe ... 19§§1.2 Introduction to the SAP BusinessObjects BI Reporting Tools ... 22§§1.3 Architecture Overview ... 48§§1.4 Planning for a New Solution ... 50§§1.5 Summary ... 55§§2. Sizing and Scalability: Better Make It Big Enough ... 57§§2.1 Sizing Basics ... 59§§2.2 Tools in Your Sizing Toolbox ... 63§§2.3 Hardware and Software Requirements ... 66§§2.4 Using Auditor to Size an Existing System for Migration ... 71§§2.5 Sizing a System from Scratch ... 83§§2.6 Complex Sizing Projects: Where Science Meets Art ... 85§§2.7 Sizing as an Ongoing Activity ... 95§§2.8 Summary ... 100§§3. Installation: If You Build it, They Will Come ... 103§§3.1 UNIX and Linux Installation ... 106§§3.2 Windows Installation ... 114§§3.3 Clustering ... 136§§3.4 Virtualization ... 154§§3.5 Summary ... 158§§4. Configuration: Getting the Most for Your Money ... 161§§4.1 How Sizing and Configuration Go Hand-in-Hand ... 162§§4.2 Taming the Adaptive Processing Server Beast ... 177§§4.3 Multisource Universe Preparation and the Data Federation Administration Tool ... 189§§4.4 Configuration Best Practices ... 205§§4.5 Summary ... 208§§5. Security: Laying Down the Law ... 209§§5.1 User and Content Management ... 210§§5.2 Data and Data Source Security ... 234§§5.3 Securing Communication Using Cryptography and SSL ... 237§§5.4 Working with Firewalls and Reverse-Proxies ... 255§§5.5 General Recommendations for Securing Your SAP BusinessObjects BI 4.1 Deployment ... 270§§5.6 Multitenancy ... 271§§5.7 Summary ... 272§§6. Migrating Content: Moving Stuff Around and Keeping It Straight ... 273§§6.1 The Upgrade Management Tool versus Promotion Management ... 274§§6.2 Overview of Promotion Management ... 289§§6.3 Migrating Content with Promotion Management ... 298§§6.4 Content Federation Using the Replication Service ... 309§§6.5 Summary ... 316§§7. Monitoring: Keeping an Eye on Things ... 317§§7.1 Monitoring in the Central Management Console ... 317§§7.2 The Monitoring Dashboard ... 318§§7.3 Metrics ... 325§§7.4 Watchlists ... 328§§7.5 Probes ... 341§§7.6 Alerting ... 350§§7.7 New Auditor Features ... 353§§7.8 Wily Introscope for SAP BusinessObjects BI Platform ... 360§§7.9 Monitoring Best Practices ... 362§§7.10 Summary ... 365§§8. Troubleshooting and Maintenance: What to Do When Stuff Breaks and How to Prevent It ... 367§§8.1 Troubleshooting Basics ... 368§§8.2 Where to Get More Help ... 373§§8.3 Enabling Trace Logs ... 380§§8.4 Reading and Analyzing Logs ... 392§§8.5 Periodic Maintenance ... 398§§8.6 Managing Patches and Upgrades ... 409§§8.7 Backup and Recovery ... 414§§8.8 Troubleshooting and Maintenance Best Practices ... 434§§8.9 Summary ... 437§§9. SAP BusinessObjects Mobile: Taking It on the Road ... 439§§9.1 Supported Mobile Platforms ... 439§§9.2 Installation and Deployment of SAP BusinessObjects Mobile ... 444§§9.3 Configuring Mobile Devices ... 450§§9.4 Troubleshooting SAP BusinessObjects Mobile ... 453§§9.5 Summary ... 454§§10. Customization and Enhancement: SAP BusinessObjects BI Colors Are Boring ... 457§§10.1 Customizing Client Tools ... 458§§10.2 Customizing the BI Launch Pad ... 473§§10.3 When to Use the Software Development Kit ... 480§§10.4 Summary ... 481§§Appendices ... 483§§A. Answer Key ... 483§§A.1 Chapter 1 ... 483§§A.2 Chapter 2 ... 484§§A.3 Chapter 3 ... 485§§A.4 Chapter 4 ... 486§§A.5 Chapter 5 ... 486§§A.6 Chapter 6 ... 488§§A.7 Chapter 7 ... 489§§A.8 Chapter 8 ... 490§§A.9 Chapter 9 ... 491§§A.10 Chapter 10 ... 492§§B. The Authors ... 493§§Index ... 495§§