Chapter 1: Operational Procedures§Chapter 2: Operating System Fundamentals§Chapter 3: Personal Computer Components-Motherboards and Processors§Chapter 4: Personal Computer Components- Storage, Memory, and Adapters§Chapter 5: Power Supplies, Display Devices and Peripherals§Chapter 6: Installing and Upgrading PC Components§Chapter 7: Installing and Configuring Laptops§Chapter 8: Client-Side Virtualization§Chapter 9: Upgrading, Installing, and Configuring Windows§Chapter 10: Disk and File Management§Chapter 11: Troubleshooting, Repair and Maintenance of PCs§Chapter 12: Troubleshooting and Preventive Maintenance for Laptops§Chapter 13: Troubleshooting and Preventive Maintenance for Windows§Chapter 14: Network Basics§Chapter 15: Installing a Small Office/Home Office (SOHO) Network§Chapter 16: Troubleshooting Networks§Chapter 17: Computer Security Fundamentals§Chapter 18: Implementing Digital Security§Chapter 19: Configuring and Troubleshooting Windows Clients§Chapter 20: Supporting Mobile Devices§Chapter 21: Using and Supporting Printers§Appendix: About the CD-ROM§ sakriti opis