Chapter 1: Becoming a CISA§Chapter 2: IT Governance and Management§Chapter 3: The Audit Process§Chapter 4: IT Life-Cycle Management§Chapter 5: IT Service Delivery and Infrastructure§Chapter 6: Information Asset Protection§Appendices§Appendix A: Conducting a Professional Audit§Appendix B: Popular Methodologies, Frameworks, and Guidance§Appendix C: About the CD§Glossary§ sakriti opis